Terms of Service

Last Revised on January 20th, 2025

1. Your Relationship With Us

Welcome to All Voice Lab (the “Platform”), which is provided by QUTRAN TECH PTE. LTD., or one of its affiliates (“All voice”, “we” or “us”).

You are reading the Terms of Service (the “Terms”), which govern the relationship and serve as an agreement between you and us and set forth the terms and conditions by which you may access and use the Platform and our related websites, services, applications, games, products and content (collectively, the “Services”). Our Services are provided for private, non-commercial use. For purposes of these Terms, “you” and “your” means you as the user of the Services.

The Terms form a legally binding agreement between you and us. If you do not agree to be bound by all of these Terms, do not access or use the Platform or our Services. Please take the time to read these Terms carefully.

If you are accessing or using the Services on behalf of a business or entity, then (a) “you” and “your” includes you and that business or entity, (b) you represent and warrant that you are an authorized representative of the business or entity with the authority to bind the entity to these Terms, and that you agree to these Terms on the entity’s behalf, and (c) your business or entity is legally and financially responsible for your access or use of the Services as well as for the access or use of your account by others affiliated with your entity, including any employees, agents or contractors.

You can accept the Terms by accessing or using our Services. You understand and agree that we will treat your access or use of the Services as acceptance of the Terms from that point onwards.

You should print off or save a local copy of the Terms for your records.

2. Your Account with Us

To access or use some of our Services, you must create an account with us. If you choose to register for the Service, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the Service's registration form. Registration data and certain other information about you are governed by our Privacy Policy. You must be at least 13 years old to use the Service. In addition, if you are under 18 years old, you may use the Service only with the express consent of your parent or guardian, and you agree to provide true, accurate, current, and complete information as requested by All Voice Lab to confirm such express consent. We may, but are not obligated to, provide a free tier of the Service. You may not create more than one account to benefit from the free tier of the Service. If we believe you are not using the free tier in good faith, we may stop providing access to the Service. If we discontinue the Service, we will refund you any pre-paid fees on a pro rata basis, based upon the number of months left in the pre-payment period.

It is important that you keep your account password confidential and that you do not disclose it to any third party. If you know or suspect that any third party knows your password or has accessed your account, you can reset your password by receiving password recovery SMS via your registered phone number and promptly notify us at [email protected]

You agree that you are solely responsible (to us and to others) for the activity that occurs under your account.

We reserve the right to disable your user account at any time, including if you have failed to comply with any of the provisions of these Terms, or if activities occur on your account which, in our sole discretion, would or might cause damage to or impair the Services or infringe or violate any third party rights, or violate any applicable laws or regulations.

If you no longer want to use our Services again, and would like your account deleted, we can take care of this for you. Please contact us [email protected] , and we will provide you with further assistance and guide you through the process. Once you choose to delete your account, you will not be able to reactivate your account or retrieve any of the content or information you have added.

3. Summary of Provided Services

3.1 The service content of this agreement refers to the services provided by QUTRAN TECH PTE. LTD. through the All Voice Lab Platform to users, provides including but not limited to Test to Speech, Voice Changer, Voice Cloning, Video Translation, Audio Book and other service content(the "Services") that makes use of artificial intelligence to help user create their own audio and video.

3.2 At the current stage, we provide our services to users free of charge. Users can create their own works by consuming creation points. You may view your available creation points by clicking on the avatar icon in the bottom left corner of the interface.

We reserve the right to introduce a subscription-based model in the future. Should we decide to implement such a subscription service, we will provide users with a 30-day advance notice before any changes take effect.

3.3 The Platform Services and its software/website encompass information or links to content lawfully acquired by the Platform, as well as other individual services operated legally by the Platform. These services may manifest as distinct sections within the Platform Services and its software.

You acknowledge and consent that the Platform retains the right to periodically augment, diminish, or alter the configurations and services of these specialized sections to align with overall operational needs; furthermore, the Platform reserves the right to modify, discontinue, or terminate the Services and its Software at any time without incurring responsibility or liability for any user damages.

We reserve the prerogative to eliminate, erase, annul, edit, alter, modify, or obstruct your content, in part or whole, for any reason and without prior notification. Platform services may occasionally be interrupted due to scheduled maintenance or updates, emergency repairs, communication link or equipment failures, or any other cause. In such instances, we shall not be held liable for any modifications, suspensions, failures, deactivations, or discontinuations of the Platform Services, or for the loss of your content, or for any other type of damages.

3.4 Geographic Limitations. Our intention is not for the information furnished by the Platform Services to be circulated or utilized by individuals or entities within any legal jurisdiction or nation where such circulation or utilization is prohibited by law. We retain the prerogative to, at any moment and solely based on our judgment, impose limitations on access to the entirety or any segment of the Platform Services and its associated software for any individual, region, or legal jurisdiction. In instances where your utilization of the Services contravenes applicable laws and regulations, you are obligated to cease using the Services.

Without prior explicit written consent from the Platform, you are prohibited from engaging in any unauthorized access to or utilization of the Platform Services, its software, and website, encompassing but not restricted to modification, replication, distribution, vertical search, or transactions.

3.5 Advertising. You understand and agree that the Platform reserves the right to display commercial advertising, promotions or information (including commercial or non-commercial information) from third party suppliers of the Platform on the Platform Services and its software/websites. You should make your own judgment of the authenticity and reliability of the advertising or promotional information and be responsible for your own judgment. Except as expressly provided by applicable laws and regulations, you shall be solely responsible for any damage or loss caused by the purchase or transaction of the advertising or promotional information or the aforementioned content, and the Platform shall not be liable for such damage or loss.

4. Your Access to and Use of Our Services

Your access to and use of the Services is subject to these Terms and all applicable laws and regulations. You may not:

access or use the Services if you are not fully able and legally competent to agree to these Terms;
make unauthorised copies, modify, adapt, translate, reverse engineer, disassemble, decompile or create any derivative works of the Services or any content included therein, including any files, tables or documentation (or any portion thereof) or determine or attempt to determine any source code, algorithms, methods or techniques embodied by the Services or any derivative works thereof;
distribute, license, transfer, or sell, in whole or in part, any of the Services or any derivative works thereof;
market, rent or lease the Services for a fee or charge, or use the Services to advertise or perform any commercial solicitation;
use the Services, without our express written consent, for any commercial or unauthorized purpose, including communicating or facilitating any commercial advertisement or solicitation or spamming;
interfere with or attempt to interfere with the proper working of the Services, disrupt our website or any networks connected to the Services, or bypass any measures we may use to prevent or restrict access to the Services;
incorporate the Services or any portion thereof into any other program or product. In such case, we reserve the right to refuse service, terminate accounts or limit access to the Services in our sole discretion;
use automated scripts to collect information from or otherwise interact with the Services;
impersonate any person or entity, or falsely state or otherwise misrepresent you or your affiliation with any person or entity, including giving the impression that any content you upload, post, transmit, distribute or otherwise make available emanates from the Services;
use or attempt to use another’s account, service or system without authorisation from All voice, or create a false identity on the Services;
use the Services in a manner that may create a conflict of interest or undermine the purposes of the Services, such as trading reviews with other users or writing or soliciting fake reviews;
use the Services to upload, transmit, distribute, store or otherwise make available in any way: files that contain viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful; any unsolicited or unauthorised advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other prohibited form of solicitation; any private information of any third party, including addresses, phone numbers, email addresses, number and feature in the personal identity document (e.g., National Insurance numbers, passport numbers) or credit card numbers; any material which does or may infringe any copyright, trade mark or other intellectual property or privacy rights of All Voice Lab or any other person; any material which is defamatory of any person, obscene, offensive, pornographic, hateful, libelous, inflammatory or otherwise unlawful; any material that would constitute, encourage or provide instructions for a criminal offence, dangerous activities or self-harm or give rise to civil liability; any material that is deliberately designed to provoke or antagonise people, especially trolling and bullying, or is intended to harass, harm, insult, hurt, scare, distress, embarrass or upset people; any material that contains a threat of any kind, including threats of physical violence; any material that is racist, blasphemous or discriminatory, including discrimination on the basis of someone’s race, religion, age, gender, disability or sexuality; any material that is harmful or abusive to children; any material that you do not have a right to transmit under any law or under a contractual relationship; any answers, responses, comments, opinions, analysis or recommendations that you are not properly licensed or otherwise qualified to provide; or material that, in the sole judgment of All voice, is objectionable or which restricts or inhibits any other person from using the Services, or which may expose All voice, the Services or its users to any harm or liability of any type.

In addition to the above, your access to and use of the Services must, at all times, be compliant with our Community Guidelines.

We reserve the right, at any time and without prior notice, to remove or disable access to content at our discretion for any reason or no reason. Some of the reasons we may remove or disable access to content may include finding the content objectionable, in violation of these Terms or our Community Guidelines, or otherwise harmful to the Services or our users, or other contents that violate local laws and regulations. All Voice Lab just provides the chat platform and cannot be expected to monitor all the content all the time but will endeavor to take down offensive content when notified. Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.

5. Intellectual Property Rights

5.1 All legal rights and interests (including but not limited to intellectual property rights such as copyright, trademark rights, patent rights, as well as trade secrets, and the right to operate this platform and associated websites, etc.) of this platform (including but not limited to all content on the platform and associated websites, audio works, written works, artistic works, UI designs, graphical works, any modifications or updates made to the websites, etc.) are exclusively owned by our company,You may use it for non-commercial purposes.

5.2 Your content. You confirm that any content you upload or publish on this platform belongs to you in terms of intellectual property rights or is information that you are authorized to handle by the relevant rights holder. Based on this, our platform's analysis and processing of such information content and the generation of new information content according to your instructions will not infringe upon the legitimate rights and interests of any third party (including but not limited to personality rights, copyright, and property rights).You acknowledge, understand, and agree that, in order to continuously improve and provide better services, the content you upload, publish, disseminate, or transmit 、generate(including but not limited to text, audio, video, and/or music, sounds, etc., within audio and video) grants our company and its affiliated companies, controlling companies, and successor companies a worldwide, free, non-exclusive, sublicensable (through multiple tiers) right (including but not limited to reproduction, information network transmission, adaptation, compilation, modification, translation, derivative works creation, performance, and display rights), with a scope of use that includes but is not limited to the current or other websites, applications, products, or terminal devices. You represent and warrant that: (a) you are the sole author of the user content, it is your original work, and it has not been copied in whole or in part from any other work; (b) you have obtained all necessary licenses related to the user content, including but not limited to licenses related to copyright, trademarks, publicity rights, and/or privacy rights; (c) the user content does not contain defamation, obscenity, or any other violation of this agreement.

5.3 Ownership of content. As between you and All Voice, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all our right, title, and interest, if any, in and to Output.

5.4 Exclusive Rights. We own the Site and the Services and are protected by proprietary rights and laws. Our trade names, trademarks and service marks include " All Voice Lab " and any related logos. Trade names, trademarks, service marks and logos on the Site or Services that are not owned by us are the property of their respective owners. You may not use our trade names, trademarks, service marks or logos in connection with any product or service that is not ours, or in any manner that is likely to cause confusion. Nothing contained on the Site or in the Services should be construed as granting any right to use any trade name, trademark, service mark or logo without the express prior written consent of the owner.

5.5 All Voice Lab makes no representation or warranty regarding the originality of Your Content or that Your Content will not violate or infringe any law or rights of any third parties.

5.6 You understand and agree that All Voice Lab is not responsible for and shall have no liability with respect to any transactions between you and any third party(ies) with respect to Your Content, which shall be your sole responsibility and you assume all obligations in respect thereof, including obtaining and paying for all necessary rights with respect to Your Content.

5.7 Infringement and Complaints. If you are a copyright owner or its agent and believe that any user content or other content infringes upon your copyright, you may submit a written notification to our designated copyright agent, providing the following information: (a) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works; (b) identification of the material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit us to locate the material and to remove or disable access to it; (c) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; (d) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (e) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and (f) your physical or electronic signature. You may contact our copyright agent via email to submit a claim of infringement. You can reach us at [email protected] .

We respect the intellectual property rights of others and expect our users to do the same. You may not upload, embed, post, email, transmit, or otherwise make available any material that infringes upon the copyrights, patents, trademarks, trade secrets, or other proprietary rights of any individual or entity. We will terminate the accounts of repeat infringers.

If you submit a infringement notification to us, we may contact you if we have additional questions about your report or notification. Please note that All Voice Lab is not in a position to adjudicate disputes between third parties, and may not be able to remove the content or suspend the account you reported. As an alternative, you may want to contact the person who posted the content or owns the account to try to resolve your issue directly.

6. EXCLUSION OF WARRANTIES

NOTHING IN THESE TERMS SHALL AFFECT ANY STATUTORY RIGHTS THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE AND ARE LEGALLY ALWAYS ENTITLED TO AS A CONSUMER. THE SERVICES ARE PROVIDED “AS IS” AND WE MAKE NO WARRANTY OR REPRESENTATION TO YOU WITH RESPECT TO THEM. IN PARTICULAR WE DO NOT REPRESENT OR WARRANT TO YOU THAT:

YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS;
YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR;
ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE;
AND DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.

NO CONDITIONS, WARRANTIES OR OTHER TERMS (INCLUDING ANY IMPLIED TERMS AS TO SATISFACTORY QUALITY, FITNESS FOR PURPOSE OR CONFORMANCE WITH DESCRIPTION) APPLY TO THE SERVICES EXCEPT TO THE EXTENT THAT THEY ARE EXPRESSLY SET OUT IN THE TERMS. WE MAY CHANGE, SUSPEND, WITHDRAW OR RESTRICT THE AVAILABILITY OF ALL OR ANY PART OF OUR PLATFORM FOR BUSINESS AND OPERATIONAL REASONS AT ANY TIME WITHOUT NOTICE

7. LIMITATION OF LIABILITY

TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES, OUTPUT OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR (B) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, OUTPUT, OR THE DELIVERY, USE OR PERFORMANCE OF THE SERVICES OR OUTPUT. THE COMPANY ENTITIES’ TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST 12 MONTHS FOR THE SERVICES (OR OFFERINGS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY DISPUTE YOU HAVE WITH ANY THIRD PARTY ARISING OUT OF YOUR USE OF THE SERVICES, INCLUDING, BY WAY OF EXAMPLE AND NOT LIMITATION, ANY CARRIER, COPYRIGHT OWNER OR OTHER USER, IS DIRECTLY BETWEEN YOU AND SUCH THIRD PARTY, AND YOU IRREVOCABLY RELEASE US AND OUR AFFILIATES FROM ANY AND ALL CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.

8. Where to Find Our Privacy Policy

Your privacy is important to us. Please see our Privacy Policy for information relating to how we collect, use, and disclose your personal information, and how you can manage your online privacy when you use the Services. Our Privacy Policy available at https://www.allvoicelab.com/

9. ARBITRATION

Any dispute arising from or relating to this Agreement, including but not limited to any issues concerning its existence, validity, interpretation, performance, breach, or termination, shall first be resolved through friendly negotiation by the parties.

If negotiation fails, either party shall have the right to submit the dispute to the Singapore International Arbitration Centre (SIAC) for arbitration in accordance with the SIAC's arbitration rules effective at the time of application. The place of arbitration shall be in the Singapore Special Administrative Region, and the language of arbitration shall be English (unless otherwise agreed in writing by the parties).

The arbitral tribunal shall consist of three arbitrators, with each party appointing one arbitrator. The third arbitrator (i.e., the presiding arbitrator) shall be appointed jointly by the parties or in accordance with the rules of the HKIAC. The decision of the arbitrators shall be final and binding on both parties, and neither party shall appeal or seek any other form of judicial review, except as otherwise provided by law.

10. Other Terms

Changes to the Terms. We amend these Terms from time to time, for instance when we update the functionality of our Services, when we combine multiple apps or services operated by us or our affiliates into a single combined service or app, or when there are regulatory changes. We will use commercially reasonable efforts to generally notify all users of any material changes to these Terms, such as through a notice on our Platform, however, you should look at the Terms regularly to check for such changes. We will also update the “Last Updated” date at the top of these Terms, which reflect the effective date of such Terms. Your continued access or use of the Services after the date of the new Terms constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop accessing or using the Services.

Updating These Terms. We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. No amendment shall apply to a dispute for which an arbitration has been initiated prior to the change in Terms.

Modifications to the Services. The Company has the right, at any time and without liability, to modify, alter, update or eliminate the features, navigation, appearance, functionality and other elements of the Services, and any aspect, portion or feature thereof, including to modify the Third Party Software you are able to access via the Services.

California Residents. If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs.

How to Contact Us. You may contact us regarding the Services or these Terms by e-mail at [email protected] .