All Voice Lab Account Deletion Agreement
Before you apply to cancel your All Voice Lab account (hereinafter referred to as "this account"), please read and agree to this All Voice Lab Account Deletion Agreement carefully.
All Voice Lab hereby reminds you that account cancellation is an irreversible action. Please ensure that all services and financial matters related to this account have been properly resolved before proceeding. After cancellation, you will no longer be able to log in or use any All Voice Lab services with this account. All Voice Lab will also terminate all products and services for this account, which may unavoidably inconvenience your after-sales rights protection. Special reminder: You will not be able to register or use All Voice Lab again with the same email address. If you wish to continue using our services, please register a new account with a different email.
You fully acknowledge and confirm that this account will still exist and be anonymized after successful cancellation. We strongly recommend that you back up and clear all relevant information and data (including but not limited to generated audio and video files) before cancellation. Any remaining information and data will be deemed as your authorization for All Voice Lab to handle at its discretion. You shall bear all consequences resulting from your failure to perform these actions in a timely manner. After successful cancellation, we will delete your personal information or anonymize it in accordance with the All Voice Lab Privacy Policy (unless otherwise required by laws, regulations, or this agreement).
1. If, after careful consideration, you still choose to proceed with account cancellation, you will no longer be able to log in or use your All Voice Lab account, nor will you be able to retrieve any content, information, unused benefits, or future expected interests associated with this account, including but not limited to:
1.1 Personal identity information, account information, and historical records (including but not limited to passwords, avatars, nicknames, generation history, generated content, etc.);
1.2 All points, benefits, and balances (if any) associated with this account will be cleared, including any unused purchased benefits or potential future interests. You understand and agree that All Voice Lab will not be able to assist you in recovering these services. Please confirm that there are no remaining assets or active subscription benefits in this account.
2. If you still decide to proceed with account cancellation, your account must meet the following conditions and complete the necessary pre-cancellation steps:
2.1 This account must be registered through official channels and comply with the All Voice Lab User Service Agreement and related regulations; it must also be your own personal account.
2.2 This account must be in a secure state, meaning it is not undergoing password recovery, mobile number changes, unresolved complaints or reports, or any other unsafe/abnormal conditions.
2.3 All transactions and financial matters related to this account must be settled, including no pending transactions or disputed services.
2.4 This account must not have recently violated laws, regulations, the All Voice Lab User Service Agreement , or other platform rules, including but not limited to any ongoing complaints or reports.
2.5 There must be no other incomplete or unsatisfied pre-cancellation steps or conditions, or you must have already fulfilled them in accordance with this agreement and customer service requirements.
3. You understand and agree that if your account is involved in any disputes during the cancellation process—including but not limited to complaints, reports, lawsuits, arbitrations, or investigations by government authorities—All Voice Lab reserves the right to terminate the cancellation process without further consent from you.
Please follow the cancellation process as outlined in this agreement and by customer service. Specific steps and requirements will be displayed on the relevant page. You fully understand and acknowledge that if All Voice Lab independently determines that your account poses a security risk, we may require you to provide additional documentation to verify your identity. All Voice Lab assures you that such documentation will only be used for identity verification and will be deleted or anonymized after the cancellation process (unless otherwise required by laws or regulations).
4. You fully acknowledge and confirm that once this account is canceled, any related user agreements or other binding documents between you and All Voice Lab will terminate (unless otherwise stipulated by law or prior agreement). However, canceling this account does not reduce or exempt you from any responsibilities you may have incurred under applicable laws, agreements, or rules during the term of use.
